Frequently Asked Questions
Everything you need to know about your BOSTANTEN experience.
What materials are used in BOSTANTEN products?
We specialize in high-quality genuine leather, including top-grain and vegan leather options. Each product page provides specific details regarding the material and finish of the item.
How long will it take for my order to arrive?
Standard shipping typically takes 7-15 business days. We also offer expedited shipping options at checkout if you need your fashion essentials sooner.
What is your return policy?
We offer a 30-day return policy for items in their original, unused condition with all tags attached. Please contact our support team to initiate a return or exchange.
How do I care for my leather bag or wallet?
To maintain the longevity of your leather, keep it away from direct sunlight and moisture. We recommend using a soft, dry cloth for cleaning and applying a leather conditioner every 6 months.
Do you offer international shipping?
Yes, BOSTANTEN ships to most countries worldwide. Shipping costs and delivery times vary by destination and will be calculated during the checkout process.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption technology to protect your data. We accept all major credit cards, PayPal, and other secure digital payment methods.