Returns & Exchanges

At BOSTANTEN, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for items in their original, unused condition. Simply initiate your request within 30 days of delivery to receive a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account or use our guest portal to submit a return request with your order number and email address.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.

• 3.
  Pack and Ship

  Securely pack your leather goods in their original packaging, attach the shipping label, and drop the parcel at any authorized carrier location.

• 4.
  Receive Refund

  After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.